Wipro, a leading global IT transformation, consulting, and business process services provider, is hiring fresh graduates for the role of Customer Support.
Job Designation: Customer Support
Qualification: Graduates
Experience: Freshers / 0 – 3 years
Salary: Up to 4.5 LPA
Required Skills:
- Strong customer service, active listening, and communication skills
- Ability to build relationships with clients and team members
- Strong time management and decision-making abilities
- Experience in handling customer queries and complaints
- High motivation to achieve quality standards
- Ability to work under pressure and adapt to new processes
- Ownership and accountability of customer issues
- High energy levels and resilience
Job Description:
- Handle customer queries via calls, providing accurate solutions
- Respond efficiently to customer needs, ensuring a positive experience
- Engage in active listening and resolve concerns effectively
- Use company-provided tools and databases for support
- Meet performance metrics while maintaining service quality
- Understand company policies, products, and services
- Participate in training sessions for skill enhancement
- Follow company procedures and policies
Walk-in Details:
Date: 5th March 2025
Time: 11:30 AM – 1:30 PM
Venue: Wipro Kolkata Campus, Salt Lake Sector 5, KDC Gate Number 2
Contact Person: Raushan Ara