Accenture, a global leader in professional services, is looking for freshers and experienced candidates (0-3 years) to join as Learning Operations Associates. This role requires good technical skills, a sound understanding of IT service management tools, and knowledge of the ITIL framework and incident management processes.
Job Details
- Position: Learning Operations Associate
- Qualification: Any Graduation
- Experience: Freshers / 0-3 years
- Location: Mumbai, India
Skills Required:
- Strong MS Office skills, especially Excel and Word.
- Ability to manage large data in a complex environment.
- Respond to training-related inquiries from employees, managers, and external partners.
- Coordinate with vendors, instructors, and facility owners to arrange class schedules.
- Communicate training updates and escalate issues as needed.
- Support process improvement initiatives.
Job Responsibilities:
- Work as an individual contributor within a focused team.
- Follow instructions for daily tasks and new assignments.
- Ensure timely responses to emails and scheduling requests.
- May require working in rotational shifts.
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