Zoho | Technical Support Engineer | Off Campus Drive 2025

Company: Zoho Corporation
Role: Technical Support Engineer
Location: Chennai, India
Experience: 0–2 Years (Open to Freshers)
Qualification: Any Graduate / Postgraduate
Batch: 2025, 2024, 2023, 2022, 2021 — up to 2014
Salary (Expected): ₹6.9 – ₹8 LPA
Employment Type: Full-time
Application Deadline: Apply as soon as possible (rolling basis)

About Zoho Corporation

Zoho Corporation is a global technology company offering a suite of software products in the areas of business productivity, collaboration, and customer relationship management. With a strong commitment to privacy, user experience, and innovation, Zoho has built a loyal customer base worldwide.

About the Role

As a Technical Support Engineer, you will be the first point of contact for customers, playing a key role in resolving technical issues and ensuring a positive customer experience. The role requires strong communication skills and a customer-first mindset.

Responsibilities

• Act as the face of Zoho for users, partners, and prospects
• Provide real-time assistance via voice, email, or chat
• Analyze user-reported issues and deliver effective solutions
• Conduct product demos, onboarding sessions, and user training
• Document technical issues and solutions for continuous improvement
• Collaborate with internal product and engineering teams

Key Skills Required

• Strong verbal and written communication skills
• Analytical thinking and problem-solving abilities
• Basic understanding of web-based software or applications
• Ability to adapt and learn Zoho’s product suite
• Customer-first attitude and willingness to assist users

Eligibility Criteria

• Education: BA, BBA, BSc, BCom, BE, B.Tech, MBA, ME, M.Tech, MCA, MSc, MCom, PhD – or any recognized degree
• Batch: Open to candidates from 2014 to 2025
• Experience: Freshers and early-career professionals welcome

Apply Now

https://careers.zohocorp.com/forms/5ce42e60ad6480014ad0f4bbe72694fb968693af4b647d244f93d070e1aedc9b