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Zoho Corporation offers a comprehensive web-based office suite, including tools for word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, CRM, project management, invoicing, and more.
Job Role: Technical Support Engineer
Location: Chennai, India
Experience Required: Freshers
Key Responsibilities:
- Represent Zoho as the first point of contact for prospects, customers, and partners.
- Provide support through voice, email, and chat channels.
- Troubleshoot and resolve application-related issues.
- Analyze user needs and deliver timely, accurate solutions.
- Conduct product demonstrations, assist with implementation, and provide training sessions.
Required Skills & Qualifications:
- Strong English communication skills (spoken and written).
- Excellent analytical, listening, and organizational abilities.
- Customer-focused mindset with enthusiasm for problem-solving.
- Ability to prioritize tasks and work efficiently.
- Self-driven, adaptable to both independent and team work environments.
- Strong time management and attention to detail.
- Willingness to work in the US time zone, including night shifts.
Application Deadline: Apply as soon as possible before the link expires.
Apply Here: Click to Apply