Amazon is hiring! If you’re looking to start your career with a top global company while working from the comfort of your home, this is the opportunity for you. Whether you’re a student, a fresher, or someone looking for a stable remote job, Amazon’s Virtual Customer Service Associate role offers flexibility, stability, and career growth.
📌 Job Details
Role: Virtual Customer Service Associate
Job Type: Seasonal / Full-Time
Location: Work from Home (Multiple States in India)
🔍 About the Role
As a Customer Service Associate at Amazon, you’ll be the first point of contact for customers via phone, chat, or email. You’ll assist with orders, payments, product inquiries, and website support while ensuring a smooth and satisfying customer experience.
🕒 Working Hours
- Flexible shifts between 6 AM to 11 PM, Monday to Sunday
- Minimum 40 hours per week
- Includes weekend, overnight, and holiday shifts
- Final shift schedule provided before start date
✅ Responsibilities
- Resolve customer issues promptly and professionally
- Use Amazon tools to research solutions
- Maintain high customer satisfaction through effective communication
- Handle multiple queries in a fast-paced environment
🎯 Eligibility Criteria
- Minimum 18 years of age
- Must have valid work authorization in India
- Excellent English communication skills (written & verbal)
- Basic computer knowledge and internet browsing skills
- Willing to work rotational shifts
- Quiet and dedicated home workspace
- Wired broadband connection with at least 100 Mbps download / 10 Mbps upload
🎁 Benefits
- Medical Insurance
- Pension Plan
- Internet Allowance
- Exclusive discounts via Amazon Extras
- Full training provided (No prior experience required)
- Company-provided WFH equipment
- Long-term growth opportunities
📝 Important Notes
- Application process takes up to 3 hours, including assessments
- Use a desktop/laptop for best performance
- You can pause and resume your application anytime
📍 Apply Now by Location:
- Delhi: Apply Here
- Kolkata: Apply Here
- Uttar Pradesh: Apply Here
- Maharashtra: Apply Here
Unlock the power of our app! Experience innovation like never before. Click below to start your journey.