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Kickstart your career with a global leader in consulting, technology, and digital transformation. Capgemini Off Campus Drive 2026 is hiring freshers from any degree or diploma for the Contact Support Group (CSG) role at its Noida location. This opportunity is ideal for candidates with strong communication skills and an interest in IT support and customer service.
Why Join Capgemini Off Campus Drive 2026?
- Work with Capgemini Cloud & Infrastructure Services as part of the Contact Support Group
- Support international clients across telecom, finance, healthcare, and technology domains
- Gain hands-on experience in customer service, IT troubleshooting, and ticket management
- Exposure to multi-channel support: voice, email, chat, and automated bots
- Competitive compensation with performance-based incentives
Capgemini Off Campus Drive 2026 – Job Details
| Details | Description |
|---|---|
| Role | Contact Support Group (CSG) |
| Hiring Type | Off-Campus Drive |
| Qualification | Any Degree / Any Diploma |
| Experience | Freshers |
| Salary / CTC | ₹3,00,000 per annum + ₹25,000 one-time incentive |
| Job Location | Noida |
| Last Date to Apply | 10 January 2026 (07:29 PM) |
Eligibility Criteria
- 3-year diploma or graduation in any stream
- Freshers only
- Year of completion: 2025
Desired Skills
- Strong English communication and interpersonal skills
- Customer-focused approach with ability to work under pressure
- Basic computer knowledge
- Willingness to work with SLAs, KPIs, and service metrics
- Ready to work in rotational shifts and 24/7 support environments
Job Role & Responsibilities
- Provide voice-based and multi-channel technical and customer support
- Troubleshoot issues related to internet connectivity, password resets, and sessions
- Manage IT tickets efficiently (Open, On-hold, Resolved, Closed)
- Use ticketing tools and data analysis to improve service quality
- Ensure first contact resolution and high customer satisfaction
- Interact empathetically with customers by understanding and probing their requirements
- Utilize Capgemini’s AI BOT (CHIP) to automate and enhance support processes
- Support round-the-clock operations with flexibility for night shifts and relocation
Important Information
- Selection Process: Online assessment followed by a virtual interview
- Online test requires stable internet and system setup
- Willingness to relocate and work night shifts is mandatory
- Total compensation package: ₹3.25 LPA (including incentive)
How to Apply – Capgemini Off Campus Drive 2026
Interested and eligible candidates must apply online on or before 10 January 2026 (07:29 PM) using the official application link below:
Apply Here:
https://app.joinsuperset.com/join/#/signup/student/jobprofiles/3a776dbf-8e0a-48da-9bda-c26e442567be