Business Operation Analyst – Resource Management Team Internship – Europe
Job Description:
Your main role during the internship will be to provide necessary support to multiple Staffing Managers. Being the link between Engineering, Sales, Delivery, Project Management and other departments identify the best staffing solutions for Cisco Business as well as process and update necessary tools and systems. The desired length of the internship is around 1 year.
You will learn resource management & project management fundamentals, understanding of Cisco technologies and ability to read and interpret technical requirements and documentation, stakeholder management, data analytics.
Job Responsibilities
Resource Management
Support Staffing Managers in identifying, advising and assigning available resources for pre and post- sales project activities based on the Work Location Strategy, resource availability, utilization, technical skills and personal specifications.
Maintain and effectively leverage the current information source of resource skill sets, capacity, schedules, and delivery restrictions to manage rapid identification and fulfilment of resources.
Support administrative tasks related to the staffing process in existing tools.
Strategy, Planning & Analysis
Support reporting the key project related data points for future resource optimisation.
Modify resource needs with the project management based on scheduling and requirements.
Provide ad hoc data analytics based on requests.
Identify opportunities for staffing process and tools improvement.
Qualification:
Fluent English is a basic requirement.
Good communication and interpersonal skills.
Team player.
Motivation to learn.
Any knowledge related to project management, resource management or experience in a multinational environment is nice to have.
Bachelor’s degree in Business Administration, Data Analytics, Management or IT is a plus.