Cognizant Hiring Freshers For Customer Support role

Job Opportunity: Customer Support Associate – Voice at Cognizant

Company Overview: Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

Position: Customer Support Associate – Voice

Qualifications:

• Bachelor’s Degree

Experience:

• Freshers / Experienced

Skill Set:

• Familiarity with Windows, Microsoft Office & Browsing Internet resources.
• Ability to communicate correctly and clearly with all customers.
• Ability to use a desktop computer system.
• Excellent documentation skills and typing skills.
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
• Good comprehension skills to clearly understand and state the issues customers present.
• Excellent communication skills (written and verbal).

Job Description:

• Handle calls and chat to provide customer support.
• Identify and relate to various customer needs and scenarios.
• Conduct issue identification and problem-solving to meet customer needs and satisfaction.
• Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner, either through calls or chats.
• Stay updated on client and internal processes, technology applications, utilities, and products.

Walk-in Interview Details:

• Date: 6th June
• Time: 10:00 AM – 12:30 PM
• Address: Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032

Application Process: Interested candidates are requested to fill out the form linked below to express their interest in the position.