Cognizant, a global leader in professional services, is hiring freshers for the role of Software Systems Consultant. This is an excellent opportunity for candidates proficient in Java, PL/SQL, Oracle, Salesforce, Unix, with a solid understanding of SAP C/4HANA.
Job Details:
- Designation: Software Systems Consultant
- Salary: ₹4 LPA – ₹8 LPA
- Qualification: Bachelor’s Degree
- Experience: Freshers
- Location: Chennai, India
Skill Set Required:
- Strong understanding of Service Desk operations and best practices.
- Experience in troubleshooting hardware and software issues.
- Proficiency in installing and configuring computer systems and networks.
- Excellent communication skills for user interaction and teamwork.
- Strong problem-solving abilities for diagnosing and resolving technical issues.
- Knowledge of IT policies, procedures, and security protocols.
- Ability to analyze new requirements and assess their impact on existing applications.
Job Responsibilities:
- Provide first-level technical support to end-users for hardware and software issues.
- Monitor and maintain IT systems for optimal performance.
- Assist in the installation, configuration, and maintenance of systems and networks.
- Respond to service desk tickets efficiently, ensuring user satisfaction.
- Work with IT teams to troubleshoot and resolve complex issues.
- Document and update technical procedures and user guides.
- Conduct regular system checks and preventive maintenance.
- Support the development and implementation of IT policies and procedures.
- Manage user accounts, permissions, and system access rights.
- Provide training and support to users on new technologies.
Apply Now: Cognizant Careers