Dell Technologies Apprenticeship and Virtual Hiring 2023

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

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What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

Dell Technologies Apprenticeship and Remote Hiring

Customer Service Apprenticeship Program (SCQF Level 6) – UK

As a Customer Service Apprentice within Sales, your time will be split between work experience & off the job training with the support of our dedicated training provider. The apprenticeship is a fantastic opportunity if you are looking to kick start your career & will equip you with everything you need to become a successful sales person

During the apprenticeship, you will be learning the skills required to drive sales for our ground-breaking products to a specific account set of Public Sector customers. You will build on your confidence to successfully own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding.

Working to achieve your set targets by developing & building positive relationships with customers through digital communication
Using problem solving skills to understand customers’ business & solution requirements to support their current & future technology strategies
Growing your knowledge of industry trends to help resolve specific market challenges tailored to your customers
Understanding how to build & leverage strong relationships with your sales & cross functional teams to ensure an effective & seamless support function to your customers

Essential Requirements

As a SCQF Level 6 program, learners should be educated to National 5 (or equivalent), or above whether that is a SCQF Level 6 apprenticeship
A desire & willingness to learn
Articulate and Personable
Excellent communication skills
Highly organised with excellent administration skills
Problem solving skills
Customer Service skills

Closing date: 18th December 2023