HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
HCL Technologies Walk-in Interview
- Qualification: Any Graduate
- Experience : 03-08+years
- Role: Team Lead – Healthcare
- Job Location: Chennai, Tamil Nadu
- Salary:Â 4.5-5.5 Lacs P.A.
Job description:
Team Lead – US Healthcare, HCLTech
Chennai, TN, India/ Full-Time.
WALK-IN – 12th Jul 2023
Venue – Gate 1, Tower 3, Ground Floor, HCL, SEZ, Shollinganallur, Chennai
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
If all this sounds like an environment youll thrive in, then youre in the right place. Join us on our journey to advancing the technological world through innovation and creativity
Team Leader (Accounts Receivable)
Key Responsibilities:
The Team Leader (Accounts Receivable) job involves managing and guiding a team of A/R associates who will be responsible for analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. The work includes a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol.
- Lead a team of analysts and team coach to do AR follow. Guide team to reduce AR ageing and optimize collections.
- Manage day-to-day activities with the team.
- Respond to clients on any process related queries and manage 1st level escalations.
- Perform quality check on the A/R follows or EOB denial analysis work done by the team before it is sent to the clients.
- Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
- Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
- Develop processes to improve productivity and quality of the team.
- Mentor analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow up skills and work ethic.
- Participate in the new pilots projects & work towards proper transition of knowledge to team.
- Work with managers to resolve any personnel problems or conflicts that may arise in the team.
- In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement.
- Identify trends within the portfolio to aid collections and improve the productivity.
Skills Required:
- Strong leadership and mentoring skills
- Able to juggle multiple responsibilities at one time
- Excellent verbal and written English language communication skills
- Extremely high level of attention to detail
- Punctual and time-sensitive
- Target oriented and AR resolution mind set
- Team player
- Strong analytical background
- Strong knowledge of Health care vertical in RCM space
- Keen eye for process and quality improvement
Qualifications:
- Graduate/Post-graduate in any stream
- Willing to work night shifts as per US time zones between 6 pm to 7 am
- A minimum 3 years of experience in an A/R follow-up medical billing, denials management
- Must be skilled in MS Word and Excel
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