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HCL Technologies Limited, HCLTech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company
HCL looking for fresher graduates with excellent written and verbal communication skills and having excellent customer handling skills for the role of Customer Service Executive.
Job Designation : Customer Service Executive
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Good customer service skills.
- Sound working knowledge of MS office.
- Good computer skills.
- Good multi-tasking skills.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.
Job Description :
- Using process knowledge in replying to customers.
- Solving Customer queries.
- Complaint Management.
- Maintaining quality standards.
- Effectively meeting the SLA parameters as set.
- Ensuring data security – proprietary data of customers.
- Meeting SLAs & maintaining Quality Standards.
Interested candidates can come to office for the face-to-face interview.
Walk-in Details :
Date : 31st May
Time : 11.30 AM – 4.00 PM
Venue : A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)
Concern Person – Aman Chhabra (mention the recruiter’s name on top of the resume)
Carry 1 CV, 1 ID Proof & Vaccination Certificate
*Do not carry any laptop, pen-drive, or any storage devices.