Job Opportunity at HCL Technologies Limited
Position: Customer Service Executive – Voice Process
Company: HCL Technologies Limited (HCLTech)
About Us: HCLTech, formerly known as Hindustan Computers Pvt. Limited, is a leading Indian multinational information technology (IT) services and consulting company. We are renowned for our innovation, excellence, and customer-centric approach.
Job Designation: Customer Service Executive – Voice Process
Qualification: Any Graduate
Experience: Freshers
Skill Set Required:
- Good customer service skills
- Sound working knowledge of MS Office
- Proficiency in computer skills
- Strong multi-tasking abilities
- Ability to react effectively and calmly in emergencies
- Capability to maintain customer confidentiality
Job Description:
- Utilizing process knowledge to respond to customer inquiries
- Resolving customer queries and managing complaints
- Maintaining quality standards
- Meeting SLA parameters as set
- Ensuring data security of proprietary customer data
- Upholding quality standards consistently
Walk-in Interview Details:
- Date: 24th July – 26th July
- Time: 11.00 AM – 3.00 PM
- Venue: HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Noida Sector 60 (Nearby Metro Sector 59)
Contact Person: Aman Chhabra (Please mention the recruiter’s name on top of the resume)
Please Bring:
- 1 CV
- 1 ID Proof
- Vaccination Certificate
Note: Do not carry any laptop, pen-drive, or any storage devices.
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