Are you a recent graduate looking for a fantastic opportunity to kickstart your career with one of the world’s leading IT services companies? HCL Technologies, a renowned multinational IT services and consulting company, is offering a great opportunity to work with a global American corporation that leads the search engine industry.
Job Designation: Fresher Process Associate – Order Management Specialist
Qualification: Any Graduate
Experience: Freshers
Key Skills:
- Strong email writing skills with a focus on customer service
- Proficient in MS Office tools
- Familiarity with customer and email support
- Excellent analytical and decision-making abilities
- Strong organizational, time, and workflow management skills
- High attention to detail with professionalism
- Experience in handling complaints and delivering top-notch customer experiences
- Ability to work independently and as part of a team
- Situational awareness and proactive attitude
Job Description:
- Utilize deductive reasoning for sound business decisions
- Collaborate cross-functionally to perform daily tasks
- Manage client databases, validate order details, and verify payment terms with a keen sense of urgency and accuracy
- Follow best practices in handling day-to-day operations
Work Schedule:
- 5 days a week, rotational offs
- Immediate joiners only
Interview Details:
- Dates: 23rd October – 25th October
- Time: 11:00 AM – 3:00 PM
- Venue: HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Noida Sector 60 (Near Sector 59 Metro Station)
- Contact: Rohit/Shikha (9205045344)
Interview Process:
- HR Screening
- Written Test (Case Studies/Emails)
- Operations/Client Interview
Important:
Please note that the entire interview process will be recorded. For the online test, ensure that you complete the assessment without using external assistance or tools like Google.