IBM is hiring fresh graduates for the role of Software Technical Support Engineer. This is an exciting opportunity to be part of a highly skilled team providing technical support to IBM clients, utilizing your knowledge in relational databases, programming, and troubleshooting.
Job Designation: Software Technical Support Engineer
Salary: Rs. 4.5 LPA – Rs. 6.5 LPA
Location: Bengaluru, Karnataka, India
Qualification: Bachelor’s Degree
Experience: Freshers / Experienced
Skills:
- Good knowledge and application of relational database concepts
- Basic programming skills (Ruby on Rails, JavaScript, HTML, CSS, SQL)
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Strong troubleshooting skills (Database, SaaS, On-prem, Network environments)
- Knowledge of Agile methodologies, Containers (Docker, Kubernetes), RedHat OpenShift
- Excellent communication skills and a strong team orientation
Job Description: You will be responsible for understanding and resolving client issues by working with various technical teams. The role involves problem-solving, managing client expectations, and sharing technical expertise through documentation and social media.