Oracle is a global leader in cloud infrastructure and enterprise software. Their Bengaluru team is expanding with a focus on delivering world-class support to mission-critical systems and applications.
📄 Job Details
👤 Job Profile: Technical Analyst 1 – Support
🎓 Qualification Required: B.E / B.Tech
💼 Experience: 0 to 2+ Years
💰 Salary: Best in Industry
📍 Location: Bangalore
🕒 Shift: Night shifts / Rotational (as per business needs)
🛠 Responsibilities
- Provide technical support for internal tools and applications.
- Monitor system/application alarms proactively using ITIL best practices.
- Investigate, analyze, resolve, or escalate incidents and service requests.
- Manage work queues in alignment with SLAs.
- Diagnose tool/application performance issues.
- Troubleshoot by analyzing logs, querying SQL tables, and updating database fields.
- Collaborate with internal teams and second-level support for complex issues.
✅ Eligibility Criteria
Minimum Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Good command of English; capable of handling global communication.
- Willingness to relocate to Bangalore and work in shifts (night shifts included).
Preferred Skills:
- Hands-on experience with Linux and SQL.
- 0–2 years of experience in Application Support or related roles.
- Strong problem-solving and multi-tasking abilities.
- Ability to stay calm and work efficiently in high-pressure situations.
📌 Interview Process
Shortlisted candidates will receive communication via email or call for the next steps in the selection process.
📝 How to Apply
🔗 Click here to Apply Now
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