PhonePe, a leading mobile payment platform, is hiring freshers for the position of Operations Associate. As a part of the PhonePe team, you will play an essential role in ensuring excellent customer service while helping to manage various operations using the Unified Payment Interface (UPI).
Job Designation: Operations Associate
Qualification: Bachelor’s Degree
Experience: 0 – 1 Years
Salary: 12 LPA – 20 LPA
Location: Bengaluru, India
Key Skills:
- Excellent written and verbal communication skills
- Strong learnability and the ability to adapt to different scenarios
- Active listening and objection-handling skills
- Strong customer orientation
- Ability to multitask, prioritize, and manage time effectively
- Fluent in English and Hindi
Job Description:
- Act with integrity and maintain a customer-first approach in every interaction
- Handle cases involving video calls and follow specified process guidelines
- Build customer trust through effective communication
- Meet hourly and daily productivity goals
- Use internal resources to resolve issues efficiently
- Suggest process improvements when necessary
How to Apply:
Apply now by visiting PhonePe Careers.