Job Opportunity at Tech Mahindra: Customer Support Associate

Job Designation: Customer Support Associate

Qualification: Any Graduate

Experience: Freshers

Skill Set:

• Good customer handling skills.
• Working knowledge of MS Office applications.
• Basic computer knowledge.
• Good analytical and problem-solving skills.
• Flexible to Work from Office (WFO).
• Flexible to work in Rotational shifts, including night shifts.
• Immediate joiners preferred.
• Excellent English language skills (verbal and written).
• Working days: 5 Days a week with 2 days of rotational week off.
• One-way cab facility (based on shifts).

Job Description:

• Handling customer & merchant calls.
• Managing calls from US customers regarding billing inquiries.
• Addressing queries, conducting surveys, and collecting feedback.
• Handling service calls and customer inquiries.
• Resolving customer queries through email and calls.

Walk-in Details:

Walk-in Date: 3rd January – 6th January

Walk-in Time: 10:00 AM – 2:00 PM

Interview Venue: Tech Mahindra Gate no 2 – Tech Mahindra Info City -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.

Interview Rounds:

1. HR Screening
2. Operations
3. Versant (Score – 60)

Contact Person: Priya

Join us in a dynamic work environment where your communication skills and customer-centric approach will be valued. Be part of a global team committed to excellence in customer support.

Job Title: AI.Cloud Hiring – IT Infrastructure Services

Company: Tata Consultancy Services (TCS)

Location: Mumbai, Maharashtra, India

Experience: 2 – 10 years

Registration Time: 9:00 AM – 7:00 PM

About TCS: Tata Consultancy Services (TCS) is a global IT and business solutions leader, with a presence in 46 countries and a strong employee base of over 4,19,000. TCS has a significant footprint on 6 continents and a revenue of USD 19.09 billion (2018). As a subsidiary of Tata Group, TCS is a key player in the IT outsourcing industry.

Walk-In Interview Details:

Date: January 3rd – January 15th, 2024

Venue: Tata Consultancy Services, Yantra Park, Opp. Voltas HRD Trg Center, Subhash Nagar, Pokhran Road No. 2, Thane (West) – 400601, Maharashtra, India

Desired Candidate Profile:

• BE/B.Tech/MCA/M.Sc/MS with a minimum of 3 years of relevant experience post Qualification IT-Experience.
• BSc Graduates with a minimum of 4+ years of relevant experience post qualification IT Experience.
• Only Full-Time courses would be considered.
• Consistent academic records Class X onwards (Minimum 50%)
• Candidates who have attended TCS interviews in the last 6 months need not apply.

Registration Process:

To help us expedite the process, kindly register at our Careers Portal, create a profile, and provide us with your registration number and a copy of your completed application form along with other documents at the time of the interview.

Registered candidates will be given priority for the interview.

To Register for Interview, click here.

Walk-In Interview Schedule:

• January 3rd, 2024: Link
• January 4th, 2024: Link
• January 5th, 2024: Link
• January 6th, 2024: Link
• January 8th, 2024: Link
• January 9th, 2024: Link
• January 10th, 2024: Link
• January 11th, 2024: Link
• January 12th, 2024: Link
• January 13th, 2024: Link
• January 15th, 2024: Link

Note: Ensure you complete the registration process to secure your spot for the walk-in interview.

Job Title: Customer Support Associate

Company: HCL Technologies Limited (HCLTech)

Location: Ambattur, Chennai, Tamil Nadu, India

Job Type: Full-time

Qualifications: Any Graduate

Experience: Freshers / 0 to 1 year

Skills Required:

• Proficient in MS Office (Excel, PowerPoint)
• Excellent customer service skills
• Basic knowledge of Banking/Finance concepts
• Excellent communication skills (verbal and written)
• Problem-solving mindset
• Ability to multitask
• Team player

Job Description: HCL Technologies is seeking passionate individuals to join our international voice process for a renowned banking client. As a Customer Support Associate, you will be responsible for responding to clients via both voice and written communication, ensuring timely and satisfactory outcomes. Key responsibilities include managing client queries, utilizing workflow tools, contributing to team targets, and maintaining accurate records of customer communication. If you are eager to embark on a rewarding career with a global organization and possess the necessary skills, we invite you to interview at our Ambattur office.

Interview Details:

• Date: 30th December
• Timing: 11:00 AM – 3:30 PM
• Venue: HCL Technologies, AMB 6, 8, South Phase, MTH Road, Sidco Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058
• Contact: HR Nikhil

Perks:

• Cab facility is available (Home pickup & drop)
• 6 days working (Mon – Sat)
• Immediate joiners required

If you are ready to take your career to new heights with a fast-paced global organization like HCLTech, we welcome you to attend the interview.