Wipro is a leading Indian multinational corporation offering cutting-edge solutions in information technology, consulting, and business process services. With a strong presence globally, Wipro is recognized as one of the Big Tech giants, delivering services across cloud computing, cybersecurity, AI, digital transformation, data analytics, and more.
📌 Job Details
- Designation: Customer Support Executive (Non-Voice Process)
- Qualification: Any Graduate
- Experience: Freshers / Experienced
- Salary: Up to ₹2.5 LPA
- Work Schedule: Rotational Shifts, 5-Day Work Week
💡 Key Skills Required
- Excellent written and verbal communication skills
- Good customer service and interpersonal skills
- Basic computer proficiency, including MS Office
- Flexibility to work in rotational shifts
📝 Job Description
- Provide customer support via non-voice channels (chat/email)
- Ensure accurate and timely service delivery per SLAs
- Resolve customer queries in the first interaction
- Maintain quality and productivity standards
- Adhere to company attendance and accountability policies
- Document resolutions and follow up on open issues
- Contribute to process improvements and best practices
🎯 Why Join Wipro?
- Performance-based incentives
- Career growth roadmap
- Skill development and training programs
- Collaborative and inclusive work culture
- Work-life balance with a 5-day week
🏢 Interview Venue
📍 Location: Gurgaon
🗓️ Walk-in Interview: 10th May 2025
🕛 Time: 12:00 PM – 2:00 PM
📍 Venue: Wipro, Tower 2, Candor Techspace, Sector 48, Gurgaon
📞 Contact: Yatharth Srivastava
🚶♂️ Walk in with your updated resume and explore a rewarding career with Wipro!