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Customer Growth Associate, Google Customer Solutions – New York, NY, USA
The US base salary range for this full-time position is $59,000-$92,000 + bonus + equity + benefits.
Qualifications:
Bachelor’s degree or equivalent practical experience.
Ability to speak and write in English fluently.
Preferred Qualifications:
Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or related field.
Experience with Google Ads and online advertising and/or Google Ads certified.
Familiarity with managing a portfolio and/or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
Ability to think strategically.
Excellent communication and problem-solving skills.
Interest in sales and technology with a passion for helping businesses grow online.
Job Responsibilities
Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
Manage a large and diverse accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
Participate in continuous training throughout the program to develop professional and business skills.