HCLTech Direct Walk-In Interview on 8th Aug 2023 – 9th Aug 2023
Management Information System Analyst
Urgent Hiring for MIS Analyst (Work force management)
Walk-In Interview on 8 August 2023 & 9 August 2023
Time: 10.30 AM to 1.00 PM
Venue:
HCL TECHNOLOGIES, Elcot Sez,
Sholinganallur, Chennai, Tamil Nadu 600119
Contact HR: Archana C
Qualifications : Any Graduate
Job Description:
Able to work independently and efficiently to meet defined SLA.
Responsible for meeting productivity matrices and quality standards as per defined quality norms.
Training & Self Development.
Should be a Team Player.
Strong Knowledge of WFM Processes.
Exposure to IEX will be an added advantage.
Analytical bent of mind.
Preparing and Analyzing agent schedules to meet service level requirements.
Creating and Maintaining shift profiles and scheduling rules.
Performing adhoc activity as needed to support business requirements.
Provide end to end analysis to Clients on their SL / Productivity / Adherence.
Provide daily/intra-day performance reports to leadership.
Job Requirements:
Bachelor’s degree.
2-4 Years of relevant experience.
Should be flexible to work in US shift.
Strong working experience on MIS & MS Excel
Good presentation, communication, and analytical skills
Good mathematical, logical, analytical, and problem-solving skills
Quick learner with a positive attitude
Document:
1. Resume / CV
2. Aadhar / ID Proof.
3. Vaccination certificate.
Experience: 2-4 Years of relevant experience (Mandatory).
(Other Experience cannot be considered)