Tech Mahindra hiring for Graduate/Undergraduate and Fresher/Experience candidates who are willing to join immediately for Email & Chat Process for the position of Customer Service Executive.
Job Designation : Customer Service Associate
Qualification : Graduate & Undergraduate
Experience : Freshers / Experienced
Salary bar : Upto 3. 7 LPA
Skill Set :
- Excellent communication skills and strong analytical skills.
- Good Convincing skills require to handle customers.
- Good analytical and problem solving skills.
- Candidate should be comfortable to work In Rotational Shifts 24*7.
- Must have Good typing speed upto 30WPM with 90% accuracy.
- Looking for Immediate Joiner.
Job Description:
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Interested Candidate can direct walking for Face to Face ROI at below mention address.
Interview Location : Tech Mahindra A8A 7th Floor Tower B, Knowledge Boulevard Sec 62 Near to IMS Institute Noida Near Noida Electronic City Metro Station.
Date : 10th August – 12th August , 9.30 AM – 5.30 PM
Contact – Vinay Singh ( 9914463025 )