Cisco Apprenticeship Program 2023
Customer Experience Apprentice Program Location:Greater London
Our Degree Apprenticeship is a great way to kick-start your career in Customer Experience (through technical and non-technical roles), gaining invaluable work experience whilst earning the same qualifications as a university graduate, including sought-after industry qualifications.
During the 4 years, you will have the opportunity to experience different teams within our business -technical and otherwise- and join these teams through specialised rotations; you will get to work directly with our cutting-edge technology and support our industry-leading experts.
By the end of the programme, you will have both the knowledge and experience to begin a flourishing career in technology.
So, what is it like working for one of the world’s leading technology companies?
Be at the heart of it all; watching technology happen from the inside
Learn our technology and our culture that helps us deliver top quality services and solutions to our customers
Build strong customer relationships to understand their network and business needs and solve their technical challenges
Design, test, and deploy our technology, understanding the engineering behind it, and how to troubleshoot
Analyse and unpick data and understand how telemetry is informing our business.
Manage projects that ensure we deliver for our customers, communicating with stakeholders and working towards deadlines
Meet hundreds of Cisco employees from all over the world, expanding your professional network by building contacts, working with the best and learning from experts
Give back to local communities through fundraising, volunteering, and raising awareness of meaningful causes
To top it all off, you’ll have a strong support system, including a network of current apprentices, mentors, and managers to guide and advise you.
What You’ll Do:
As an apprentice, you will get support and mentorship to understand how your passion and skills best fit within Customer Experience at Cisco. Your Apprentice Manager will help you to pursue rotations that play to your strengths and interests and support you in developing the necessary skills to be successful.
Entry Criteria:
Qualifications matter, but a passion for technology and the desire to learn are even more meaningful.
You should have or be studying towards achieving at least 2 A Levels (excluding General Studies or Critical Thinking) or a BTEC Level 3 or equivalent.
You should also have a minimum of 5 GCSE grades A* to C or grade 4-9, including English & Maths, as an indicator of your learning.
Must be able to legally live and work in UK
Your application should demonstrate who you are and showcase your strengths so that we can bring your abilities to life at Cisco and help you find your ideal career path.
Timelines 
Apply with your latest CV on our website (jobs.cisco.com)
Recruiter will screen CVs
Eligible applicants will be invited to a Hybrid Open Evening – TBC
Telephone Interviews – TBC
Final Interview Days – TBC
Start Date – August 2024