Job Title: Customer Support Executive – Non-Voice Process
Company: Wipro
Location: Gachibowli, Hyderabad, Telangana, India
Job Type: Full-time, Walk-in
Experience: Entry Level, Freshers
Education: Any Graduate
Job Description:
Wipro, a leading multinational corporation specializing in information technology, consulting, and business process services, is seeking fresh graduates with excellent communication skills for the position of Customer Support Executive in their Non-Voice Process team. This role involves providing customer support services with a focus on written communication.
Key Responsibilities:
- Engage in effective written communication with customers to address inquiries and resolve issues.
- Utilize MS Office tools such as Excel and Word for data management and documentation purposes.
- Demonstrate analytical thinking and attention to detail in problem-solving tasks.
- Collaborate effectively within a team environment to achieve shared goals.
- Adaptability to working from the office (WFO) and night shifts as required by the role.
- Ensure timely completion of tasks and adherence to company standards.
Key Requirements:
- Excellent written and verbal communication skills.
- Proficiency in MS Office applications, particularly Excel and Word.
- Analytical mindset with strong attention to detail.
- Interpersonal skills and ability to work effectively in a team.
- Willingness to work from the office and during night shifts.
- Immediate availability to join.
- Vaccination certificate for the second dose (Xerox Copy) required.
- Provisional certificate of Graduation (Xerox Copy) required.
Walk-in Details:
Date: February 13th – February 17th
Time: 10:00 AM – 1:00 PM
Venue: Wipro Gachibowli campus, Gate no 1, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032
Documents Required:
- Updated Resume.
- Passport size photograph (taken within the last 6 months).
- Original and Xerox copy of Government ID proof.
- Xerox copy of the second dose Vaccination certificate.
- Provisional certificate of Graduation (Xerox Copy).
Note: Mention Reference as “UDAY” on Resume.