Capgemini Hiring for Freshers | Analyst / Process Associate | Any Graduate @ USAAnalystEntry level AgentProcess AssociateCustomer Service Associate/Customer Care RepresentativeJob Description:

Responsible to provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims – consistently meet established productivity, schedule adherence and quality standards.
Productivity Management
Process Management
Customer Management

Qualification:

• Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.
• Full time Bachelor’s degree from an accredited institute (Any Graduate (Non –Technical/Technical) with minimum 50% mark in Graduation, 12th and 10th Standard).
• Fresher or up to 6 months of experience in health care industry.
• Exposure to business domain is an added advantage.
• Should have typing speed of up to 25-40 WPM without errors.
• Excellent grasping powers able to understand the various processes.
• Team player with excellent verbal and written communication skill.
• Should have working knowledge of Microsoft Office skills (excel in particular).
• Willing to work in 24/7 environment and sign a service agreement as per company norms.
• Ability to work in flexible work schedule, including holidays & weekends.

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