Are you a recent graduate eager to kickstart your career in customer service? Infosys BPM Ltd, the business process management subsidiary of Infosys, is looking for dynamic freshers to join our team in Mysore, Karnataka, India.
Job Designation: Process Executive
Qualification: Bachelor’s Degree
Experience: Freshers / 0 – 1 year
Skill Set:
- Proficient with basic computer knowledge.
- Sound knowledge of MS Office.
- Good knowledge of data management and analytical skills.
- Familiar with logistics and solid documentation skills.
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly, and efficiently.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Effective probing & analyzing skills and capable of multitasking voice and data entry.
- Excellent verbal, written communication, interpretation, and active listening skills.
- Self-motivated and a good initiative taker.
Job Description:
- Handle customer requests while meeting all SLAs (TAT, productivity, and quality).
- Quickly and efficiently understand process knowledge.
- Actively participate in team-building activities.
- Adapt to learning newer technologies and changing business needs.
- Collaborate with teams to bring in process improvements or ideas.
Location: Mysore, Karnataka, India
Ready to embark on an exciting journey with Infosys BPM? Apply Now