Tech Mahindra is hiring freshers and experienced candidates for the role of Customer Support – Voice Process. If you have excellent communication skills and are looking to build a career in customer service, this is your chance!
Job Details:
- Role: Voice Process – Customer Support
- Qualification: Any Graduate
- Experience: Freshers / Experienced
- Salary: Up to ₹3 LPA
- Job Location: Kolkata
- Work Mode: Work from Office (WFO)
- Shift: Rotational (Including Night Shifts)
Skills Required:
- Excellent English communication skills (verbal & written)
- Good customer handling skills
- Basic knowledge of MS Office & computers
- Strong analytical & problem-solving skills
- Ability to handle customer complaints and provide effective solutions
- Immediate joiners preferred
Job Responsibilities:
- Handle customer queries & complaints professionally
- Provide timely and appropriate solutions
- Maintain a positive customer relationship
- Work effectively in a rotational shift environment
Interview Process:
- HR Round (via video call)
- Typing Test (Minimum 25 WPM, 90% accuracy)
- Training & Operations Round
- Client Round
Documents Required:
- Aadhar Card & PAN Card (Mandatory)
- Educational Certificates (10th & 12th Marksheets)
- Experience Letter, Offer Letter, and Payslips (for experienced candidates)
Walk-in Details:
Date: 24th March – 2nd April
Time: 11:00 AM – 2:00 PM
Venue: DLF 2, Tower B, 3rd Floor, Rajarhat, Kolkata – 700156
Contact Person: Poulomi (7278061307)