Cognizant, a global leader in professional services, is inviting applications for the role of Customer Support Associate – Voice. Join a team that transforms business operations and delivers exceptional customer experiences worldwide.
Job Details:
- Job Designation: Customer Support Associate
- Qualification: Bachelor’s Degree
- Experience: Freshers & Experienced
Required Skill Set:
- Excellent communication skills (verbal and written)
- Ability to handle diverse customer needs and scenarios
- Strong attention to detail with organizational skills
- Quick learner, adaptable, and result-oriented
- Thrive in fast-paced, team-oriented environments
- Comfortable engaging with North American, Canadian, UK, Australian, and New Zealand customers
Job Responsibilities:
- Handle calls and chats to provide top-tier customer support
- Process and document transactions accurately
- Contribute to process improvement by gathering key metrics
- Maintain a positive and collaborative work environment
- Analyze customer interactions for efficient resolution
Walk-in Interview Details:
- Date: 9th February 2025
- Time: 09:00 AM to 1:00 PM
- Venue: 3rd Floor, Brilliant Titanium, Plot No. 9, Scheme Number 78, Part II, Vijay Nagar, Indore, Madhya Pradesh 452010