Cognizant, a global leader in professional services, is inviting applications for the role of Customer Support Associate – Voice. Join a team that transforms business operations and delivers exceptional customer experiences worldwide.
Job Details:
- Job Designation: Customer Support Associate
- Qualification: Bachelor’s Degree
- Experience: Freshers & Experienced
Required Skill Set:
- Excellent communication skills (verbal and written)
- Ability to handle diverse customer needs and scenarios
- Strong attention to detail with organizational skills
- Quick learner, adaptable, and result-oriented
- Thrive in fast-paced, team-oriented environments
- Comfortable engaging with North American, Canadian, UK, Australian, and New Zealand customers
Job Responsibilities:
- Handle calls and chats to provide top-tier customer support
- Process and document transactions accurately
- Contribute to process improvement by gathering key metrics
- Maintain a positive and collaborative work environment
- Analyze customer interactions for efficient resolution
Walk-in Interview Details:
- Date: 9th February 2025
- Time: 09:00 AM to 1:00 PM
- Venue: 3rd Floor, Brilliant Titanium, Plot No. 9, Scheme Number 78, Part II, Vijay Nagar, Indore, Madhya Pradesh 452010
Unlock the power of our app! Experience innovation like never before. Click below to start your journey.
