Tech Mahindra Walk-in for Customer Support Associates (Freshers)

Job Opportunity at Tech Mahindra: Customer Support Associate

Job Designation: Customer Support Associate

Qualification: Any Graduate

Experience: Freshers

Skill Set:

• Good customer handling skills.
• Working knowledge of MS Office applications.
• Basic computer knowledge.
• Good analytical and problem-solving skills.
• Flexible to Work from Office (WFO).
• Flexible to work in Rotational shifts, including night shifts.
• Immediate joiners preferred.
• Excellent English language skills (verbal and written).
• Working days: 5 Days a week with 2 days of rotational week off.
• One-way cab facility (based on shifts).

Job Description:

• Handling customer & merchant calls.
• Managing calls from US customers regarding billing inquiries.
• Addressing queries, conducting surveys, and collecting feedback.
• Handling service calls and customer inquiries.
• Resolving customer queries through email and calls.

Walk-in Details:

Walk-in Date: 3rd January – 6th January

Walk-in Time: 10:00 AM – 2:00 PM

Interview Venue: Tech Mahindra Gate no 2 – Tech Mahindra Info City -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.

Interview Rounds:

1. HR Screening
2. Operations
3. Versant (Score – 60)

Contact Person: Priya

Join us in a dynamic work environment where your communication skills and customer-centric approach will be valued. Be part of a global team committed to excellence in customer support.