Job Opportunity at Tech Mahindra: Customer Support Associate
Job Designation: Customer Support Associate
Qualification: Any Graduate
Experience: Freshers
Skill Set:
- Good customer handling skills.
- Working knowledge of MS Office applications.
- Basic computer knowledge.
- Good analytical and problem-solving skills.
- Flexible to Work from Office (WFO).
- Flexible to work in Rotational shifts, including night shifts.
- Immediate joiners preferred.
- Excellent English language skills (verbal and written).
- Working days: 5 Days a week with 2 days of rotational week off.
- One-way cab facility (based on shifts).
Job Description:
- Handling customer & merchant calls.
- Managing calls from US customers regarding billing inquiries.
- Addressing queries, conducting surveys, and collecting feedback.
- Handling service calls and customer inquiries.
- Resolving customer queries through email and calls.
Walk-in Details:
Walk-in Date: 3rd January – 6th January
Walk-in Time: 10:00 AM – 2:00 PM
Interview Venue: Tech Mahindra Gate no 2 – Tech Mahindra Info City -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.
Interview Rounds:
- HR Screening
- Operations
- Versant (Score – 60)
Contact Person: Priya
Join us in a dynamic work environment where your communication skills and customer-centric approach will be valued. Be part of a global team committed to excellence in customer support.