Accenture is conducting a walk-in drive for the role of Customer Support Associate (Voice Process). This is a great opportunity for candidates who are looking to begin or advance their career in customer service with a global organization known for innovation and excellence.
Job Details
Role: Inbound Sales Representative Associate – Voice
Experience: 0 – 5 years
Qualification: HSC or any Graduation
Location: Mumbai, Navi Mumbai (All Areas)
Work Type: On-site
Walk-In Details
Date: 30th October
Time: 11:00 AM – 3:00 PM
Venue:
MDC2 B, Ground Floor, Plant 3, Lal Bahadur Shastri Marg,
Ambewadi, Godrej & Boyce Industry Estate,
Vikhroli West, Mumbai, Maharashtra 400079
Contact Person: Ichhita Vishwakarma
Job Responsibilities
- Handle inbound customer queries and provide effective resolutions.
- Manage escalations and complaints with a focus on customer satisfaction.
- Ensure closure of issues within defined SLAs.
- Maintain quality service standards while working with team members and supervisors.
- Work in rotational shifts as required.
Skills and Competencies
- Strong written and verbal communication skills.
- Ability to adapt and remain flexible in a dynamic environment.
- Team-oriented approach with good interpersonal skills.
- Capacity to perform under pressure and meet deadlines.
- Eagerness to learn and grow within the organization.
Why Join Accenture?
Accenture provides a professional environment where individuals can develop their careers through continuous learning, collaboration, and innovation. This role offers the opportunity to gain hands-on experience in customer engagement and service delivery at a global scale.
Important Notes
- Please carry a copy of your resume and a valid ID proof.
- Ensure you arrive within the mentioned time slot.
- This post complies with LinkedIn’s User Agreement, Privacy Policy, Cookie Policy, Professional Community Policies, Copyright Policy, Advertising Policy, Jobs Policy, and LinkedIn Pages Terms.
- The opportunity is open to all qualified candidates irrespective of age, gender, background, or other personal attributes, following LinkedIn’s non-discrimination and equal opportunity guidelines.
Source: Click Here