Work Location: Kolkata West Bengal
Roles and Responsibilities
Virtual Technical Support (VTS) – It is a Work from Home model for India D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
Salary: 202000 to 372800 LPA/- ( Salary is based on Score/Experience received from Assessment)
Complete the assessment in one sitting
Additional Perks and Benefits
- Over time and night shift allowance
- Internet allowance – 1250 Per Month
- Sodexo – Zeta meal – 1100 Per Month
- Health Insurance
Please read the complete JD before you apply:
To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone
with good microphone.
- Do not apply from mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
Please click the below link or copy paste the link in a google chrome browser to take the assessment
https://amazoncustomerservice.hirepro.in/registration/amzcsin/addc1/apply/?event=13662&job=57690
Desired Candidate Profile
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills – ability to clearly understand and address customer issues appropriately
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
- Knowledge about Amazon Devices & Digital content