Are you eager to kickstart your career in a dynamic and fast-growing industry? Tech Mahindra has an exciting opportunity for enthusiastic and motivated individuals like you to join our team as a Customer Service Associate. This is your chance to gain valuable experience and develop essential skills in the BPO sector.
Position: Customer Service Associate
Qualification: Any Graduate
Experience: Freshers
Salary: Up to 3.5 LPA
Key Skills:
- Good customer handling skills
- Working knowledge of MS Office applications
- Basic computer knowledge
- Good analytical and problem-solving skills
- Flexibility to work from the office (WFO)
- Willingness to work in rotational shifts, including night shifts
- Immediate joiners preferred
- Excellent English language skills (verbal and written)
Job Description:
- Identify and assess customer needs to achieve satisfaction
- Provide exceptional customer support through Voice
- Resolve customer inquiries and issues in a professional and timely manner
- Maintain accurate records of interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on product and service knowledge to assist customers effectively
- Build sustainable relationships and trust with customer accounts through open and interactive communication
How to Apply: If you’re ready to jump-start your career in the BPO sector and provide excellent customer service, join us for a walk-in interview.
Walk-in Details:
- Date: 24th December – 1st January
- Time: 9.30 AM – 4.00 PM
- Venue: TechMahindra, Oberoi Garden Estate, Wing 1, Unit I&II, Near Chandivali Studio, Next to Boomerang, Chandivali, Off. Saki Vihar Road, Andheri (East), Mumbai – 400072
Contact HR: Prajakta Kadam 📞 9324344438 ✉️ Prajakta.AnandKadam@TechMahindra.com