Dell Hiring for Freshers | Technical Support Engineer | Apply Now
Job Position: Software Support Engineer
Qualification: Engineering Graduate
Experience: Freshers
Job Location: Bangalore
Requirements
As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.
You will:
• Solve complex problems for customers and be on top of challenging expectations
• Partner closely with customers while communicating proactively regarding overall process of queries
• Drive operational excellence through quality closures and efficient management of issues
• Communicate the end to end process of queries proactively
• Use troubleshooting techniques and tools to identify technical defects/issues
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
• Minimum of 1 year of relevant experience
• Outstanding customer focus, phone etiquette and work ethic
• Excellent communications skills with ability to maintain composure under stress
• Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
Interested candidates apply through the below link. Apply before the link expires.