Job Designation: Customer Service – Process Associate
Qualification: Any Graduate
Experience: Freshers / 0 – 1 year
Skill Set:
- Basic MS Office skills
- Analytical skills with a customer-centric approach
- Effective probing and analyzing/understanding skills
- Self-starting, intellectually curious, and creative individual
- Comfortable in a fast-paced, dynamic environment
- Excellent proficiency in written English with a neutral English accent
- Flexible schedule, including weekend shifts
- Key skills: Hindi, Voice, Customer service, Calling, Domestic calling, Voice support, Hindi calling, Hindi voice process
- Excellent written and verbal communication skills
Job Description:
- Provide resolution to maintain quality standards
- Review content and provide resolution based on guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to improve support to users
- Maintain a thorough understanding of processes and policies
- Provide excellent customer service
Walk-In Details:
- Date: 5th March 2024
- Time: 11:00 AM – 3:00 PM
- Venue: Hotel Empyrean, Vavol – Kolavada Rd, opp. hotel Siddharth inn, near Siddharth Bungalows, Gandhinagar (Gujarat)
Documents to Carry:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Pay slip (if applicable)
Location: Ahmedabad
Interested candidates meeting the qualifications and requirements are encouraged to attend the walk-in interview at the specified venue with the required documents.