Infosys Recruitment Drive | Freshers | Process Executive | BE/ B.Tech – CSE/ EEE/ ECE/ ME; B.Sc, BCA, MCA | Pune
Position: Process Executive
Role: Process Engineer
Experience: 0 – 2 years
Job Location: Pune
Eligibility Criteria:
- BE/ B.Tech in Computers/ Electrical/ Electronics/ Mechanical; B.Sc, BCA, MCA
- 2019/ 2020/ 2021 Batch
Job Description:
- SLA Process compliance, Resource Planning, Business process improvement
- Knowledge of operation management *Driving Daily/Weekly/Monthly Governance calls with client.
- Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
- Co-Ordinates and conduct training for the team in order to ensure right skilling
- Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
- Resolves escalations from the process owners in order to ensure stron customer relationships
- Provide feedback on error transaction and conducts RCA with help of quality SPOC
- Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
- Ability to handle multiple tasks and adherence to on time delivery.
- Understand the contractual requirement for the process and deliver the same.
- Sound decision-making
- Excellent written and verbal communication skills
- Good attention to detail
Interested and eligible candidates apply below. Apply before the link expires.