HCL Hiring Fresher graduates with excellent written and verbal communication skills and having excellent customer handling skills for the role of Customer Service Associate to provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Job Designation : Customer Service Associate
Qualification : Any Graduate
Experience : Freshers / experienced
Salary bar : Upto 3 LPA
Skill Set :
- Good customer service skills.
- Sound working knowledge of MS office.
- Prior experience in BPO voice process shall be preferred.
- Candidate must be comfortable with Work From Office module.
- Agent should be flexible to work in 24/7 Environment.(UK Shifts).
- Fresher’s/ Experience Both can apply.
- Only Immediate Joiners may apply.
Job Description :
- Responsible for day-day resolution of 3rd party equipment inquires.
- Responsible for the review of CAFR process for completeness
- Facilitate a consistent process for acquisition, moves, disposition of 3rd party equipment.
- Identify local buyers for excess assets.
- Coordinate Fixed Asset audit for assigned coverage area.
- Coordinate Asset Move, Add, Change & Dispose Process as well as work with proper parties for excess assets donations.
- Maintain Asset availability list and circulate within the different Business Units
- Handle direct Customer interactions.
- Send asset tags to SDMs, maintain a record for all equipment have and asset tags affixed.
Interested candidates can directly be walk-in at the given address- Mention “Priyanka Shastri/Preeti Bisht” on top of your resume.
Interview Dates : 9th October – 10th October
Interview timing : 11.00 AM – 4.00 PM
Venue : HCL Technologies – A8&9, Sector 60, A block, Noida. Near Noida sec 59 Metro Station
Contact Person : Priyanka Shastri/ Preeti Bisht (Priyanka.shastri@hcl.com/preetibisht@hcl.com)
Note:- Please be present on the mentioned date only. Please don’t carry any electronic device like laptop or pen drive etc.