Job Opportunity: Customer Support Associate at Tech Mahindra
Job Designation: Customer Support Associate
Qualification: Any Graduate
Experience: Freshers
Skill Set:
- Good customer handling skills.
- Working knowledge of MS Office applications.
- Basic computer knowledge.
- Good analytical and problem-solving skills.
- Should be flexible to WFO (Work from Office).
- Should be flexible to work in Rotational shifts (Including night shifts).
- Need immediate joiners.
- Excellent English language skills (verbal and written).
Job Description:
- Provide exceptional customer support through Voice.
- Resolve customer inquiries and issues in a professional and timely manner.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Stay updated on product and service knowledge to assist customers effectively.
Additional Details:
- Cab details: Candidates would be eligible for a drop if the shift ends between 10-12PM (15KM radius from the office premises).
- Log out policy: Only male employees would have the late-night log out while all the females will logout by 8-10PM or earlier.
Walk-in Details:
- Walk-in Date: 31st January – 9th February
- Walk-in Time: 9:00 AM – 2:00 PM
- Venue: Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
- Contact: HR- Priyanka Sharma-9003167108
Join us at Tech Mahindra and be part of our dynamic team dedicated to delivering exceptional customer support!