Are you looking to kickstart your career in a dynamic and fast-growing industry? We have an exciting opportunity for you to join our team as a Customer Service Associate. As a fresher, this is your chance to gain valuable experience and develop essential skills in the BPO sector.
Tech Mahindra is actively seeking applications from recent graduates with strong written and verbal communication skills, a working knowledge of MS Office applications, and effective customer handling abilities for the position of Customer Service Associate.
Job Details:
- Designation: Customer Service Associate
- Qualification: Any Graduate
- Experience: Freshers
- Salary: Up to 2.75 LPA
Skill Set:
- Excellent customer handling skills.
- Proficient in MS Office applications.
- Basic computer knowledge.
- Strong analytical and problem-solving skills.
- Flexibility to work from the office (WFO).
- Willingness to work in rotational shifts, including night shifts.
- Immediate joiners preferred.
- Exceptional English language skills (verbal and written).
Job Description:
- Identify and assess customer needs to ensure satisfaction.
- Provide exceptional customer support via voice communication.
- Resolve customer inquiries and issues in a professional and timely manner.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Stay updated on product and service knowledge to assist customers effectively.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
How to Apply:
If you are ready to kick-start your career in the BPO sector and deliver excellent customer service,
Walk-in Details:
- Walk-in Date: 22nd December – 31st December
- Time: 11:00 AM – 4:00 PM
- Interview Venue: TechMahindra, Oberoi Garden Estate, Wing 1, Unit I&II, Near Chandivali Studio, Next to Boomerang, Chandivali, Off. Saki Vihar Road, Andheri (East), Mumbai – 400072
We eagerly anticipate welcoming you to our team!
Contact – HR Snehal (9137159780)