Job Opportunity: Customer Support Associate (Banking Voice Process)
Designation: Customer Support Associate
Qualification: Any Graduate
Experience: Freshers / Experienced
Salary: Up to 2.75 LPA
Skill Set:
- Good working knowledge of MS Office.
- Excellent communication skills and strong analytical skills.
- Good convincing skills required to handle customers.
- Familiarity with banking processes.
- Good analytical and problem-solving skills.
- Comfortable to work in rotational shifts 24*7.
- Typing speed: Minimum 30WPM with 90% accuracy.
- Proficiency in English and any two mentioned regional languages (Tamil, Hindi, Telugu, Kannada, Malayalam, Punjabi, Marathi, Bengali, and Gujarati).
Job Description:
- Assist customers over the phone with faults and account queries.
- Resolve customer queries over Email and Calls.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Solve the queries or problems of the customers.
Additional Info:
- Mode of work: Work from office.
- Working days: 6 days working and 1 rotational week off.
- Willingness to work in rotational shifts.
- Only male employees would have the late-night log out. Female employees last log out at 7 pm.
- Age: Less than 32 years.
- No sales!!! No Target!!! No Bond!!!
Walk-in Details: Date: 6th March – 11th March
Time: 9:30 AM – 5:30 PM
Venue: Indian Bank – Service Branch Ground Floor, Circle Office Building, 55, Ethiraj Salai, Egmore, Chennai, Tamil Nadu 600008, India (Deputation at Client Location)
Landmark: Opposite to Ethiraj College and Nearby Ponnusamy Hotel.
Contact: Manikanta P Shet (8310733064)
Interested candidates can share their CV to Manikanta P Shet- HR on WhatsApp 8310733064.
Join us and be part of our well-resourced environment to enhance your knowledge of the banking process!