Job Title: Customer Support Executive – International Voice Process
Company: Tech Mahindra
Location: Noida, Uttar Pradesh
Experience: 0-5 years
Salary:
- Freshers: 2.20 LPA (17.3 CTC, 15.2 In Hand)
- Experienced: 2.80 LPA (22.2 CTC, 20.4 In Hand)
Job Type: Full-time
Shifts: Rotational Shifts, 6 Days working
Days Off: 1 day off per week (Rotational)
Job Description:
Tech Mahindra is currently seeking enthusiastic individuals for the position of Customer Support Executive in the International Voice Process. The role involves providing support to high-end VFQ customers through inbound calls. If you have excellent communication skills and a minimum of 6 months of experience in troubleshooting (Basics of LAN/WAN/Wifi/Modem/Switches/Networking), we welcome both experienced professionals and freshers who possess the required knowledge.
Key Responsibilities:
- Handle inbound calls from high-end VFQ customers.
- Troubleshoot and resolve issues related to LAN, WAN, Wifi, Modem, Switches, and Networking.
- Ensure customer satisfaction through effective communication and problem-solving.
- Work in a rotational shift environment with 6 working days per week.
Requirements:
- Graduates/Undergraduates from any discipline.
- Good communication skills.
- Minimum 6 months of experience in troubleshooting (for experienced candidates).
- Freshers with excellent communication and troubleshooting knowledge are welcome.
- Willingness to work in rotational shifts.
Perks:
- Competitive salary with attractive incentives.
- Both side cabs available for transportation.
- Work in a dynamic and growth-oriented environment.
How to Apply: Interested candidates are requested to call at 9718316448 or send their resume to AS00848458@Techmahindra.com.
Join our team at Tech Mahindra and embark on a rewarding career in the field of international customer support!
Source: Tech Mahindra Job Posting