Company: Tech Mahindra
Role: Customer Support Executive (Voice / Blended Process)
Job Location: Noida, Ghaziabad, Greater Noida (Work from Office)
Experience Required: 0 – 3 Years
Salary: ₹1.75 – ₹2.5 LPA + Incentives
Industry: BPO / BPM
Interview Date: 5th August 2025
Interview Time: 10:00 AM – 3:30 PM
Shift Type: Rotational (including weekends & holidays)
Employment Type: Full Time
About Tech Mahindra
Tech Mahindra is one of India’s leading multinational companies in IT and BPO services. Known for its employee-friendly policies and dynamic work culture, Tech Mahindra offers an excellent environment for individuals seeking growth, stability, and learning opportunities in the field of customer service and operations.
Job Description – Customer Support Executive (Voice / Blended Process)
As a Customer Support Executive, you will be responsible for handling inbound and outbound customer calls, resolving queries, and ensuring customer satisfaction through active listening and problem-solving.
Key Responsibilities
- Manage customer calls (voice/blended process) in a professional manner.
- Address and resolve queries effectively.
- Maintain service standards and documentation where required.
- Collaborate with team members to ensure smooth operations.
- Provide support across rotational shifts, including weekends.
Eligibility Criteria
- Education: No graduation required
- Experience: Freshers and experienced candidates (0–3 years) welcome
- Language Skills: Excellent verbal communication in English
- Other Requirements:
- Must be an immediate joiner
- Comfortable with 24×7 rotational shifts
- Customer-first attitude and professional behavior
Required Skills
- Excellent spoken English and communication skills
- Active listening and attention to detail
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Positive, team-oriented attitude
Walk-In Interview Details
Date: 5th August 2025 (Tuesday)
Time: 10:00 AM – 3:30 PM
Venue:
Tech Mahindra
A6, Sector 64, Near Sahara Chowk, Noida
(Near Sector 62 Metro Station – Blue Line, DMRC)
Contact Person: Sejal Khanna – +91 96543 53415
Documents to Carry
- Updated Resume (hard copy)
- Government-issued ID proof (original)
- Passport-size photograph
Alternate Contact Points
- Ankit Saxena – +91 97183 16448 | as00848458@techmahindra.com
- Anupam Pandey – +91 70110 87542 | ap00822157@techmahindra.com
Why Join Tech Mahindra?
- Immediate placement opportunity
- Competitive salary with performance incentives
- Growth and promotion opportunities
- Employee-friendly and inclusive work culture
- Skill development through real-time customer interaction
Important Note
This is a walk-in drive. Candidates must reach the venue on time with the necessary documents. There is no registration fee and no consultancy involved.