Wipro Walk In on 12th Jan 2024 for Freshers & Experience

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020.

Wipro Walk In

Job description

Walk in Interview’s for Associate/Team Member (AA – Voice)- UK Shift For Gurgaon

Looking for International Voice background-Freshers are also welcome with excellent communication skills.

Educational Qualification : Any Graduate (Non-Tech-BA, BBA, BCA, B.com, BSC, Part time-MBA) B.Tech & M.Tech are not eligible for this role

Exp : 0-2 Years (International Voice Process)

Job Location : Gurgaon (Udyog Vihar)

Shift Timing : 12.00 PM to 12.00 AM (UK Shift)-Any 9.5 Hours shift in between

05 Days working & one side transport only

Associate/Team Member (AA – Voice)- UK Shift For Gurgaon

• Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
• Adhere compliance and generate control reports.
• Generate statutory reporting per country requirement.
• Audit Management – Active participation in internal/external audits
• Escalation management
• Generating scheduled/ ad-hoc reports

Essential Hiring Skills

• Excellent Communication Skills
• Understanding of UK Saving and Retirement plans
• Proficient in MS-Office (preferably Excel)
• Project management
• Quality management
• Results driven
• Foster teamwork
• Giving feedback

Trainable Skills:

• Neutral Voice and Accent and call management
• UK Saving and Retirement Industry Skills
• Process Knowledge